Privacy Policy
Effective Date: September 9, 2024
At PrideQue (“we,” “us,” or “our”), we respect your privacy and are committed to protecting the personal information you provide through our mobile application (“App”). This Privacy Policy explains how we collect, use, and protect your personal information and the rights you have regarding your data.
We may update or amend this Policy at our sole discretion. Any changes will be posted on this page, and the date of the last revision will be indicated at the top of the page. It is your responsibility to regularly review the most current version of the Policy, which is available in the Services. In case of any material changes, we will notify you either through a pop-up notice in the app, email, or other reasonable means.
1. Information We Collect and How We Collect Information
We collect various personal data when you install and use the Services. This Policy sets out the types of personal data we may collect, how we process and protect that data, and the lawful grounds for that processing. In most cases, the lawful ground will be that the processing:
Legitimate Interests: Necessary for our legitimate interests in carrying out our business, including to grow and improve the Services, provided those interests are not outweighed by your rights and interests.
Contract: Necessary to perform a contract with you.
Legal Obligation: We have a legal obligation to carry out the processing.
Consent: Where processing is based on your consent, we will identify the processing purposes and provide relevant information to make the processing fair and transparent.
Account Credentials
To use the App, you must create an account. When creating an account, we require you to provide your mobile phone number or Instagram handle. Once the account is created, we will ask for your first name, email address, preferred pronoun(s), and a username and password. You can also choose to link your App account with your Instagram account and may upload an image to your profile. You may need to allow the App to access the camera and/or photo album on your phone for this purpose. Any image you upload will be visible to other users of the App.
Your Location
We ask you to share your location with us to use all features of the App. We use your location to determine your distance from other users and to help you find connections in your area. This information is collected automatically via your Internet Protocol address and Unique Device ID. You can opt out of sharing your location at sign-up, but some features of the app will be limited.
Your Posts
When you make a post on the App, we may retain the post as necessary under applicable law. Posts may contain personal data, and you can view and delete your posts from your profile.
Your Messages
When you send messages to other users of the App, we may retain these messages as necessary under applicable law. Messages may contain personal data.
Your Contacts
You can invite your contacts to join the App. While your contacts will be visible within the App, we process this information locally on your device, and it does not touch our servers.
Customer Support
If you provide information related to your use of the App, such as issues with performance or other concerns, we may use this information to assist with your support needs.
Device and Connection Information
When you install, access, or use the App, we collect information about your mobile device, including hardware model, operating system information, IP address, mobile network information, and device identifiers. We may also collect device location information if you use our location features and for diagnostic and troubleshooting purposes.
Cookies
We use cookies—small text files stored on your device—to keep you logged in to the App and to identify usage behavior to improve our services. For more information on cookies, please refer to the Cookies Information section below.
Usage Logs
We collect service-related, diagnostic, and performance information, including data about your use of the App, log files, performance logs, and diagnostic reports.
2. How We Use Your Information
We use your data for:
Creating User Profiles: Personalizing your profile and connections within the app.
App Functionality: Enabling features like events, community participation, and location-based services.
Marketing Communications: Sending emails or SMS to inform you about new features, content, and app updates.
3. Data Storage and Security
Storage: All data is securely stored using Firebase, and sensitive information (like your email and phone number) is encrypted in API responses.
Security Measures: We employ various security measures to protect your data, including encryption and access controls.
4. Data Sharing
We do not share your data with any third parties. All information collected is used solely for improving the app experience and providing services directly to users.
5. Your Rights
Access and Correction: You have the right to access and correct the personal information you provide within the app.
Data Deletion: You can request data deletion through our portal on the PrideQue website. Upon request, your data will be permanently deleted within 30 days.
6. Age Restrictions
The PrideQue app is intended for users aged 18 and above due to gender-specific or sexual conversations. We do not knowingly collect information from individuals under 18.
7. Privacy Policy Updates
We may update this Privacy Policy from time to time. Any changes will be communicated through the app, and continued use of the app will require you to accept the updated terms.
8. Contact Us
For any questions or concerns regarding this Privacy Policy, feel free to reach out to us at team@prideque.com.
Privacy Policy
Effective Date: September 9, 2024
At PrideQue (“we,” “us,” or “our”), we respect your privacy and are committed to protecting the personal information you provide through our mobile application (“App”). This Privacy Policy explains how we collect, use, and protect your personal information and the rights you have regarding your data.
We may update or amend this Policy at our sole discretion. Any changes will be posted on this page, and the date of the last revision will be indicated at the top of the page. It is your responsibility to regularly review the most current version of the Policy, which is available in the Services. In case of any material changes, we will notify you either through a pop-up notice in the app, email, or other reasonable means.
1. Information We Collect and How We Collect Information
We collect various personal data when you install and use the Services. This Policy sets out the types of personal data we may collect, how we process and protect that data, and the lawful grounds for that processing. In most cases, the lawful ground will be that the processing:
Legitimate Interests: Necessary for our legitimate interests in carrying out our business, including to grow and improve the Services, provided those interests are not outweighed by your rights and interests.
Contract: Necessary to perform a contract with you.
Legal Obligation: We have a legal obligation to carry out the processing.
Consent: Where processing is based on your consent, we will identify the processing purposes and provide relevant information to make the processing fair and transparent.
Account Credentials
To use the App, you must create an account. When creating an account, we require you to provide your mobile phone number or Instagram handle. Once the account is created, we will ask for your first name, email address, preferred pronoun(s), and a username and password. You can also choose to link your App account with your Instagram account and may upload an image to your profile. You may need to allow the App to access the camera and/or photo album on your phone for this purpose. Any image you upload will be visible to other users of the App.
Your Location
We ask you to share your location with us to use all features of the App. We use your location to determine your distance from other users and to help you find connections in your area. This information is collected automatically via your Internet Protocol address and Unique Device ID. You can opt out of sharing your location at sign-up, but some features of the app will be limited.
Your Posts
When you make a post on the App, we may retain the post as necessary under applicable law. Posts may contain personal data, and you can view and delete your posts from your profile.
Your Messages
When you send messages to other users of the App, we may retain these messages as necessary under applicable law. Messages may contain personal data.
Your Contacts
You can invite your contacts to join the App. While your contacts will be visible within the App, we process this information locally on your device, and it does not touch our servers.
Customer Support
If you provide information related to your use of the App, such as issues with performance or other concerns, we may use this information to assist with your support needs.
Device and Connection Information
When you install, access, or use the App, we collect information about your mobile device, including hardware model, operating system information, IP address, mobile network information, and device identifiers. We may also collect device location information if you use our location features and for diagnostic and troubleshooting purposes.
Cookies
We use cookies—small text files stored on your device—to keep you logged in to the App and to identify usage behavior to improve our services. For more information on cookies, please refer to the Cookies Information section below.
Usage Logs
We collect service-related, diagnostic, and performance information, including data about your use of the App, log files, performance logs, and diagnostic reports.
2. How We Use Your Information
We use your data for:
Creating User Profiles: Personalizing your profile and connections within the app.
App Functionality: Enabling features like events, community participation, and location-based services.
Marketing Communications: Sending emails or SMS to inform you about new features, content, and app updates.
3. Data Storage and Security
Storage: All data is securely stored using Firebase, and sensitive information (like your email and phone number) is encrypted in API responses.
Security Measures: We employ various security measures to protect your data, including encryption and access controls.
4. Data Sharing
We do not share your data with any third parties. All information collected is used solely for improving the app experience and providing services directly to users.
5. Your Rights
Access and Correction: You have the right to access and correct the personal information you provide within the app.
Data Deletion: You can request data deletion through our portal on the PrideQue website. Upon request, your data will be permanently deleted within 30 days.
6. Age Restrictions
The PrideQue app is intended for users aged 18 and above due to gender-specific or sexual conversations. We do not knowingly collect information from individuals under 18.
7. Privacy Policy Updates
We may update this Privacy Policy from time to time. Any changes will be communicated through the app, and continued use of the app will require you to accept the updated terms.
8. Contact Us
For any questions or concerns regarding this Privacy Policy, feel free to reach out to us at team@prideque.com.